How To Easily Increase Referrals- A Few Tips
- Posted by ProImprint
- Posted on May 25, 2016
Referrals of existing customers play an important role in bringing new leads for businesses. But have you ever thought of the factors that boost referrals that will draw new clients to your business?
Here are a few tips
- Build referral worthiness: No business owner can expect referrals if they are not worthy of being referred. So, it is important for businesses to be responsive and reliable in the eyes of the customers to win referrals. Make sure to interact with the clients to know how you can serve them better. Customer is indeed the king and by employing a client centric approach you can foster solid relationships and a personalized approach. Only by making a tangible business relation can the marketers expect their customers to bring back referrals and word of mouth publicity. A friendly profile is what counts.
- Give loyalty gifts: Appreciate your existing customers by handing out loyalty gifts for every referral they bring. This simple gesture will encourage them to bring back more as they will be inclined to return the favor. Treat your satisfied customers nicely and they will surely be encouraged to be your brand ambassadors. These thank you gifts will surely pay off handsomely in the long run. Conveying sincere appreciation for a referral will encourage the referrer to refer your brand again.
- Participate in Local community events: Reaching out to the local community and the Chamber of commerce are all good options to impress people and to set off referrals. Highlight your social commitment by organizing awareness campaigns, sponsorship deals and more, which will make your customers rate your business high.
- Establish a personal connection with customers: Keep in touch with your existing customers through newsletters, mailer campaigns and more. Send out simple questionnaires that will help them rate your business and offer suggestions. Fun events like raffle gifts, family get together and community events will all help you to reinforce the bond.
Send custom gifts or drop in to meet your customers to build your relations with them further. Prompt them to come up with ideas and changes that they wish to see in your business and explore various other options to serve your customers better. You can even offer suggestions, customer service or technical tips to ensure a value added shopping experience for your customers. - Testimonials: Drive up the reputation and online presence of your brand by encouraging your customers to post their feedback and testimonials. This will go a long way in earning referrals as customers often choose businesses by the positive ratings than anything else.
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