Easy Tips To Gain Repeat Orders From Your Customers
Two thirds of businesses believe that retaining existing customers is easier and cheaper than acquiring new sales. Ensuring repeat customers is not as hard as many of you might have thought. Here are some easy tips for you to gain repeat orders from your existing clients and to build up the good will for businesses.
Hard to match Offers
Reward the loyalty of your customers and make them feel well appreciated with special offers and deals. Encourage them to return to your stores and to make referrals with exclusive deals that the other customers are not entitled to. Interestingly loyalty marketing is not a new concept. It is thought that it has been in operation since at least the 1800s where US merchants offered copper tokens which could be used in exchange for items in their store.
Custom Gifts
Apart from the conventional methods like flyers and brochures, another effective way to make your brand stand out in the crowd is handing out interesting promotional gifts. Unlike a thank you mail or news letter which sinks down in the piles of countless pieces of communication, custom gifts will always put your brand right in front of your audience. An interestingly personalized gift will easily help you reach out to your audience and to be in the midst of all the attention. For instance a newsletter has a highly likelihood of getting trashed than a custom ceramic mug or a pen. The more useful the gift, the more will be its retention.
Bespoke Service
While choosing gifts or handing out promotional materials, keep the shopping patterns and habits of your audience. For instance keep the gender and age factors in mind while choosing advertising material. Ensure the feeling of a personal service by handpicking gifts that are just right for your customers rather than going on a blind guess while choosing gifts. Innovative and functional gifts will enhance the outcome of your marketing initiatives.
Be More of a hangout spot than a formal Shop
Apart from just selling products and talking about your services, you can go a step ahead in engaging your customers with your brand with fun contests, games, raffle draws and more. Tell them about the little known facts about your products that your customers will be interested to know about. Make your clients feel that you are an expert industry source and a friendly store alike.
Let the customers know how valuable their feedbacks are
Make sure to reply to the genuine queries and comments of your customers. Responding to the customer feedback will give your brand a friendly profile that will make your customers feel special and valued. You can even use these progressive suggestions from your customers in your business to make it more user-friendly.
Referrals will bring back a decent amount of business to organizations regularly and that is what makes these tips all the more useful. Try it for sure. How effective were these tips in getting the past clients came back to you in recent days? Tell us your experiences.
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